Privacy Policy

1. General Information

As Anında Kurye, we attach great importance to the protection of our customers' personal data. This privacy policy has been prepared to inform you about how your personal data is collected, used, stored and protected within the scope of the Personal Data Protection Law No. 6698 ("KVKK").

2. Personal Data Collected

In order to provide our services, we may collect the following personal data:

• Contact Information: Name, surname, phone number, email address
• Address Information: Sender and recipient address information
• Transaction Information: Order details, delivery information, payment information
• Technical Information: IP address, browser information, cookies

3. Purpose of Use of Personal Data

Your collected personal data is used for the following purposes:

• To provide courier service and perform delivery operations
• To ensure customer communication and provide support services
• To manage billing and payment transactions
• To fulfill legal obligations
• To improve and develop service quality
• Security and fraud prevention

4. Sharing of Personal Data

Your personal data may be shared with third parties in the following situations within the scope of our legal obligations and service provision:

• When necessary to provide courier service (courier personnel, delivery addresses)
• Legal obligations (court decisions, official authority requests)
• For security and fraud prevention purposes
• Our service providers (hosting, payment systems) - only to the extent necessary

5. Protection of Personal Data

We take technical and administrative measures to ensure the security of your personal data. Your data is stored on secure servers and protected against unauthorized access.

6. Cookies

Cookies are used on our website to improve user experience. Cookies are used for the proper functioning of the website and to remember user preferences.

7. Your KVKK Rights

Within the scope of KVKK, you have the following rights:

• To learn whether your personal data is being processed
• To request information about your processed personal data
• To learn the purpose of processing your personal data
• To know the third parties to whom your personal data is transferred domestically or abroad
• To request correction of your personal data if it is incomplete or incorrectly processed
• To request deletion or destruction of your personal data
• To object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems
• To request compensation for damages if you suffer damage due to unlawful processing of personal data

8. Contact

You can contact us to exercise your rights under KVKK or for questions about our privacy policy:

9. Changes

This privacy policy may be changed due to legal changes or updates to our services. Changes take effect on the date they are published on our website. We may inform our customers of important changes.